LandinChat
Official Meta Tech Partner · Commerce-ready

Sell, get paid and ship — all inside WhatsApp.

Run your entire commerce stack on WhatsApp — catalog, cart, checkout, payments, invoices and order tracking. Stripe, Razorpay, Cashfree, PayU and UPI supported out of the box.

Stripe· Razorpay· UPI· PayU · Cashfree
Official Meta Tech PartnerWhatsApp Business APIPCI DSS payment partnersGDPR · ISO 27001Live in 24 hours
Commerce, native to WhatsApp

Everything you need to run a store inside the chat.

Native WhatsApp catalog

Upload products with images, price, variants and stock. Customers browse a beautiful in-chat catalog — no third-party app.

In-chat cart & checkout

Add to cart, change quantities, apply discount codes and review the order — all inside the WhatsApp conversation.

Payments inside WhatsApp

Stripe, Razorpay, Cashfree, PayU, PayPal, Paytm — plus UPI deep-links for one-tap pay on Indian numbers.

Auto invoice & receipt

Generate branded invoices and payment receipts as PDF, sent right after the order is confirmed.

Order & delivery tracking

Customers ask 'where is my order?' and the chatbot replies with the live tracking link from Shiprocket, Delhivery, FedEx or any carrier.

Abandoned cart recovery

If a customer drops off mid-checkout, an automated nudge with a 1-tap pay link recovers 30–60% of carts.

Revenue analytics

Live GMV, AOV, conversion rate and revenue per campaign. Export to CSV, Sheets or your warehouse.

AI product recommendations

The chatbot suggests products from your catalog based on the customer's preferences, past orders and current cart.

How it works

From catalog to paid order in 4 simple steps.

1. Upload your catalog

Bulk-upload from CSV, sync from Shopify/WooCommerce or paste a Google Sheet — variants, stock and images included.

2. Customer browses in-chat

Bot or human shares the catalog, customer scrolls, picks variants and adds to cart — inside WhatsApp.

3. Pay in one tap

Customer taps the payment link (Razorpay, Stripe, UPI…), pays, and an instant webhook fires.

4. Auto confirm & ship

Order goes to Shopify/your OMS, invoice + tracking are sent on WhatsApp, support is on the same thread.

Use cases

Brands using WhatsApp commerce to grow revenue.

D2C

Direct-to-consumer storefront

Run an entire D2C brand from WhatsApp — catalog, cart, payments, tracking, support.

Restaurants

Menu, order & pay

Share the menu in chat, take the order, collect UPI/Stripe payment and notify the kitchen automatically.

Local Retail

Repeat orders in one tap

Frequent customers reorder their last purchase with a single 'Reorder' button — paid via UPI in seconds.

Services

Bookings with deposits

Salons, clinics and studios collect a deposit on WhatsApp before locking the slot — no-shows drop.

LandinChat vs other commerce tools

More providers. Faster checkout. Higher conversion.

FeatureLandinChatOthers
Native WhatsApp catalog + cartExternal page
Stripe, Razorpay, Cashfree, PayU, UPI1–2 providers
Abandoned cart auto-recoveryExtra plan
Shopify / WooCommerce 2-way syncManual
Invoice + tracking inside chatEmail only
Done-for-you setup in 24hDIY
Done-for-you setup

We connect your catalog and payments — live in 24 hours.

Meta verification, WhatsApp Business API, catalog upload, Stripe/Razorpay/UPI integration and your first checkout flow — done-for-you.

See pricing
Deep dive

Selling on WhatsApp without a checkout page.

Modern buyers don't want to leave the chat to checkout. Every redirect to a payment page leaks conversion — to load time, to second-guessing, to a competing tab. WhatsApp catalog plus in-chat payments compresses the entire purchase into a single thread: browse, ask, decide, pay, confirm.

LandinChat ties your product catalog, your payment gateway and your fulfilment system together so an order placed in chat updates Shopify, charges via Razorpay or Stripe, and pings the warehouse — without anyone copying an order number into a spreadsheet.

8–14%
Recovery on abandoned WhatsApp carts
Source: LandinChat ecommerce cohort
25–40%
COD orders converted to prepaid via pre-delivery confirmation
Source: LandinChat ecommerce cohort
30%
Higher repeat-order rate vs email-led nurture
Source: LandinChat ecommerce cohort
Catalog

One source of truth, synced live

Native 2-way sync with Shopify, WooCommerce, Magento and Zoho Commerce keeps stock, price and product info live in your WhatsApp catalog. When a SKU goes out of stock on Shopify, it stops showing in chat. When pricing changes, chat reflects it within minutes — no manual upload, no stale catalog burning trust.

Checkout

In-chat payments via your existing gateway

LandinChat doesn't replace your payment stack — it plugs into Stripe, Razorpay, Cashfree, PayU, PayPal, Paytm and UPI. Customers pay with the gateway they already trust at the rates you've already negotiated. Successful payments fire a webhook back into the chat so the bot can confirm the order in real time.

For COD-friendly markets, the pre-delivery COD-to-prepaid step alone usually pays for the platform — converting 25–40% of COD orders to prepaid and slashing RTO costs in half.

Recovery

Abandoned carts, repeat orders and post-purchase upsell

Every cart event triggers a recovery flow timed across 72 hours; every paid order triggers a post-purchase NPS, review request and replenishment reminder timed to the product's natural repeat cycle. The same WhatsApp thread that took the first order takes the second, the third and the fifth — without you ever buying a new email subscription.

Our WhatsApp store does 22% of total revenue now. The COD-to-prepaid flow alone paid for the platform in the first month.
E-commerce Head · D2C kitchenware brand

Glossary

Catalog
Meta-hosted product list synced from your store and shown inside WhatsApp.
COD
Cash on Delivery — paid at the door; high in many APAC and MENA markets.
RTO
Return to Origin — undelivered orders returned to the seller, the biggest cost in COD ecommerce.
Cart event
Webhook from your store fired when a customer adds, updates or abandons items.
NPS
Net Promoter Score — single-question post-purchase sentiment metric.

Last updated: June 2026

FAQ

Everything you wanted to ask about WhatsApp commerce.

Can I sell products directly inside WhatsApp?+

Yes. With LandinChat you upload a product catalog, customers browse and add to cart inside the chat, the chatbot generates an order summary, collects the payment via Stripe/Razorpay/UPI and confirms the order — without ever leaving WhatsApp.

Which payment providers are supported?+

Stripe, Razorpay, Cashfree, PayU, PayPal, Paytm and UPI (Google Pay, PhonePe, BHIM). Use any combination — customers see your branded checkout link inside the chat.

Can I sync my Shopify or WooCommerce catalog?+

Yes. Native 2-way sync with Shopify, WooCommerce, Magento and Zoho Commerce. Stock, price and product info stay live — no manual upload.

Do I need a website to sell on WhatsApp?+

No. Your WhatsApp catalog + LandinChat is enough to take orders and payments. You can still link it to your website if you have one.

How does WhatsApp Pay / UPI work inside the chat?+

The chatbot generates a UPI deep-link or payment-link from your provider. The customer pays with one tap, you get an instant webhook, the chatbot confirms the order and shares tracking — all inside the same WhatsApp thread.

Is selling on WhatsApp safe and compliant?+

Yes. LandinChat is an Official Meta Tech Partner and uses only the official WhatsApp Business API and Meta Commerce policies. Your number stays safe and green-tick intact.

Do I pay LandinChat a transaction fee on each order?+

No. LandinChat charges a flat platform fee. Payment-gateway fees go to your provider (Stripe, Razorpay, Cashfree, PayU, UPI) at their published rates — we don't add a per-order markup.

Can the same catalog work for multiple WhatsApp numbers?+

Yes. One catalog can power multiple WhatsApp Business numbers in the same workspace — useful for multi-region or multi-brand setups.

How are abandoned carts handled?+

Cart events trigger a multi-step recovery flow: a soft reminder at 1 hour, an offer or social proof at 24 hours, and a final nudge at 72 hours. Typical recovery is 8–14% of abandoned WhatsApp carts.

Can I take pre-orders or accept partial payments?+

Yes — payment flows support partial payments, deposits and pre-orders. Useful for high-ticket items, custom orders and bookings where a small upfront payment confirms intent.

Is COD supported alongside online payments?+

Yes. Customers can choose COD or prepaid inside the chat. We strongly recommend a COD-to-prepaid confirmation step, which typically converts 25–40% of COD orders to prepaid and cuts RTO in half.

Start replying to customers in seconds
— set up by tomorrow.

Join 500+ businesses worldwide using LandinChat to reply faster, sell more, and never miss a customer on WhatsApp.

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