AiSensy pricing in 2026: real costs, markup and hidden fees
Updated 2026-06-11 · Gurgaon, India · serves India
AiSensy is a Gurgaon-based WhatsApp BSP focused on the Indian market, popular with D2C brands and agencies for its broadcast tooling and Shopify integration. It offers shared inbox, chatbot flows, broadcast campaigns and basic CRM features.
AiSensy's pricing is plan-based with conversation caps and a small per-message markup. The tooling works well for broadcast-heavy brands but several feature gaps surface as teams scale: limited advanced segmentation, basic chatbot logic compared to enterprise tools, and reliance on the Shopify plugin for ecommerce workflows.
AiSensy plans & prices
| Plan | Monthly price | Best for | Conversation pricing |
|---|---|---|---|
| Basic | ₹999 | Solo founders and small DTC brands | 1,000 marketing conversations |
| Pro | ₹2,399 | Growing teams | +15% on Meta rates beyond cap |
| Enterprise | Custom (₹7,500+) | Mid-market & agencies | Negotiated |
How AiSensy's pricing model actually works
- Conversation caps refresh monthly — overage carries the markup.
- Agent seats are limited on Basic (1-2 seats); upgrade required for teams.
- Shopify-specific features ship on Pro and above.
- Annual billing earns ~15% discount.
Hidden costs to watch out for
- • Overage charges past conversation caps add up quickly during seasonal sales.
- • Premium templates and rich media broadcasts may carry small add-on fees.
- • Custom domain for webview and tracking is Enterprise-only.
AiSensy vs LandinChat pricing
- Plan fees: ₹999 / ₹2,399 / Custom (₹7,500+)
- Per-conversation markup over Meta rates
- Overage charges past conversation caps add up quickly during seasonal sales.
- Premium templates and rich media broadcasts may carry small add-on fees.
- Flat platform fee — see pricing
- No per-conversation markup — Meta bills you directly
- Unlimited agent seats included
- All features (catalog, payments, chatbot, broadcasts) on every plan
Who AiSensy is best for
- • Indian D2C brands running heavy Shopify broadcast campaigns
FAQs about AiSensy pricing
What does AiSensy actually cost per month?
Plan fees range from ₹999 (Basic) to ₹7,500+ (Enterprise). Add the 15-20% markup on overage conversations and per-seat upgrades to model total spend.
Is there a free plan on AiSensy?
AiSensy occasionally offers limited trials. For ongoing usage all production plans are paid.