LandinChat — WhatsApp marketing softwareLandinChat
South America · Official Meta Tech Partner

WhatsApp Business API in Brazil

Brazil is WhatsApp's second-largest market — 99% of internet users have the app, and Pix has turned it into a true commerce channel. LandinChat helps Brazilian businesses run broadcasts, AI chatbots, shared team inbox, and catalog & payments on the official WhatsApp Business API — with BRL billing and Pix support out of the box.

169M+
WhatsApp users
84%
Smartphone
1
Languages

What is the WhatsApp Business API in Brazil?

The WhatsApp Business API (now called the WhatsApp Business Platform) is the official programmatic interface Meta provides to medium and large businesses. Unlike the free WhatsApp Business app, the API is built for scale — supporting thousands of conversations a day, multiple agents on a single number, automation, analytics, and deep CRM integration.

In Brazil, with around 169 million monthly WhatsApp users and 84% smartphone penetration, it is the most reliable channel to reach customers — typically delivering 80%+ open rates and 5–10× the conversion of email.

LandinChat is an Official Meta Tech Partner, which means we onboard your business on the official Meta cloud-hosted API, help with green-tick verification, and run all your broadcasts, chatbots, and conversations on top of it.

Key facts for Brazil
Region
South America
Billing currency
BRL (R$)
Supported languages
Portuguese
Top industries
Ecommerce, Financial services, Real estate
Data law
LGPD (Lei Geral de Proteção de Dados)
Regulator
Anatel & ANPD

Top WhatsApp use-cases for Brazilian businesses

These are the highest-ROI plays we see across LandinChat customers operating in Brazil.

Pix checkout in chat

Send personalized Pix QR codes and confirm payment automatically — typical 3–5× conversion vs link-only flows.

Ecommerce reactivation

Recover carts and re-engage churned buyers for VTEX, Nuvemshop and Shopify stores.

EdTech enrolment

Qualify leads, schedule classes and send boleto/Pix payment links.

Clinic and dentist reminders

Reduce no-shows by 30–50% with Portuguese WhatsApp reminders.

Local payments, baked in

LandinChat lets you send payment links and reconcile transactions inside the WhatsApp conversation — using payment providers your Brazilian customers already trust.

BRL pricing with NFe invoicing. Meta conversation charges follow Brazil market rates.

See catalog & payments
Supported in Brazil
Pix Mercado Pago PagSeguro Stripe
Industries we serve
EcommerceFinancial servicesReal estateEducationHealthcare

How to get the WhatsApp Business API in Brazil

1

Sign up

Create your LandinChat workspace in BRL and pick a plan.

2

Connect your number

Use a fresh number or migrate your existing WhatsApp Business app number to the API.

3

Verify your business

We help you complete Meta Business Verification and apply for the green-tick badge.

4

Launch

Import contacts, design Portuguese templates, and start your first broadcast or chatbot.

Compliant with LGPD (Lei Geral de Proteção de Dados)

LandinChat ships with the consent, opt-out, retention, and DSAR workflows Brazilian businesses need to operate within Anatel & ANPD rules and LGPD (Lei Geral de Proteção de Dados).

Documented opt-in & opt-out
Quiet-hour & frequency caps
Processor agreement (DPA) available
Audit trail & message archiving
Data subject rights workflow
Per-region data residency options

Frequently asked questions

Are you LGPD-compliant?

Yes — consent capture, DSAR workflows, DPO contact, data-processing agreement and Brazilian data residency available.

Do you support Pix?

Yes — dynamic Pix QR codes generated and reconciled inside the WhatsApp conversation.

Can I issue Nota Fiscal?

Yes — NFe issuance integrated for subscription billing in BRL.

Will it work with VTEX?

Native integration for VTEX, plus Nuvemshop, Tray, Loja Integrada and Shopify.

Do you support Portuguese chatbot building?

Builder, agent inbox, analytics and templates are fully in Portuguese.

Ready to launch on the WhatsApp Business API in Brazil?

Join 500+ businesses using LandinChat as their official WhatsApp partner — with BRL billing, Pix support, and LGPD (Lei Geral de Proteção de Dados)-aligned compliance.

Also available in

Explore the full LandinChat WhatsApp suite

Built on the official WhatsApp Business Cloud API and integrated with the rest of the LandinChat stack — CRM, broadcast, chatbot and automation.

Official sources & further reading

We build on top of official documentation from Meta and recognised industry bodies. Use these references to verify policies, pricing and compliance details directly at the source.

Industry playbooks built on this product

See how teams in your sector deploy LandinChat end-to-end.