Interakt pricing in 2026: real costs, markup and hidden fees
Updated 2026-06-11 · Bengaluru, India · serves India
Interakt is a Bengaluru-based WhatsApp Business platform owned by Haptik (a Reliance Jio company). It focuses on conversational commerce — catalog, cart, payments — and is popular with Indian D2C brands.
Interakt's pricing combines a plan fee with a per-conversation markup. Brands appreciate its commerce features and Shopify integration, but flag four issues: pricing complexity (multiple add-ons), slower template approval support, limited multi-language inbox, and chatbot flow limits on lower plans.
Interakt plans & prices
| Plan | Monthly price | Best for | Conversation pricing |
|---|---|---|---|
| Starter | ₹999 | Early-stage stores | +25% on Meta rates |
| Growth | ₹2,499 | Growing D2C | +15% on Meta rates |
| Advanced | ₹4,999+ | Established commerce | +10% on Meta rates |
How Interakt's pricing model actually works
- Per-conversation markup applies across all plans.
- Per-seat fees apply beyond default seat counts.
- WhatsApp Pay and catalog features are bundled but with API call limits.
- Custom flows and chatbot AI add-ons are billed separately.
Hidden costs to watch out for
- • Add-on fees for advanced chatbot AI and custom integrations.
- • Setup fee on Advanced tier.
- • Premium support tier is a paid upgrade.
Interakt vs LandinChat pricing
- Plan fees: ₹999 / ₹2,499 / ₹4,999+
- Per-conversation markup over Meta rates
- Add-on fees for advanced chatbot AI and custom integrations.
- Setup fee on Advanced tier.
- Flat platform fee — see pricing
- No per-conversation markup — Meta bills you directly
- Unlimited agent seats included
- All features (catalog, payments, chatbot, broadcasts) on every plan
Who Interakt is best for
- • D2C brands needing tight Shopify + payments integration on the Indian market
FAQs about Interakt pricing
What's the total monthly cost of Interakt?
Plan fees range ₹999 to ₹4,999+, plus per-conversation markup and per-seat fees. Real spend at 25k conversations/month typically runs ₹8,000-15,000.
Does Interakt include WhatsApp Pay?
Yes, but with usage limits — higher volumes trigger add-on charges.