WhatsApp Business API in India
India is WhatsApp's largest market, with over half a billion monthly users and a deeply chat-first commerce culture across Tier 1, 2 and 3 cities. LandinChat helps Indian businesses run broadcasts, AI chatbots, shared team inbox, and catalog & payments on the official WhatsApp Business API — with INR billing and UPI support out of the box.
What is the WhatsApp Business API in India?
The WhatsApp Business API (now called the WhatsApp Business Platform) is the official programmatic interface Meta provides to medium and large businesses. Unlike the free WhatsApp Business app, the API is built for scale — supporting thousands of conversations a day, multiple agents on a single number, automation, analytics, and deep CRM integration.
In India, with around 535 million monthly WhatsApp users and 71% smartphone penetration, it is the most reliable channel to reach customers — typically delivering 80%+ open rates and 5–10× the conversion of email.
LandinChat is an Official Meta Tech Partner, which means we onboard your business on the official Meta cloud-hosted API, help with green-tick verification, and run all your broadcasts, chatbots, and conversations on top of it.
- Region
- South Asia
- Billing currency
- INR (₹)
- Supported languages
- English, Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati
- Top industries
- D2C & ecommerce, EdTech, Real estate
- Data law
- Digital Personal Data Protection Act, 2023 (DPDP)
- Regulator
- TRAI & MeitY
Top WhatsApp use-cases for Indian businesses
These are the highest-ROI plays we see across LandinChat customers operating in India.
D2C abandoned-cart recovery
Trigger Hindi/English cart-abandon sequences with UPI deep-links — typical 18–30% recovery on Shopify and WooCommerce stores.
EdTech lead qualification
Qualify leads via chatbot, schedule counsellor calls, and push fee-payment reminders with Razorpay payment links.
Real-estate site-visit booking
Capture intent from Google and Meta ads, auto-book site visits, and assign to nearest sales executive.
Healthcare reminders
Send DPDP-compliant appointment, prescription refill and lab-report-ready notifications at scale.
Local payments, baked in
LandinChat lets you send payment links and reconcile transactions inside the WhatsApp conversation — using payment providers your Indian customers already trust.
Pricing in INR with GST invoices. Meta conversation charges are billed at India market rates and passed through transparently.
See catalog & paymentsHow to get the WhatsApp Business API in India
Sign up
Create your LandinChat workspace in INR and pick a plan.
Connect your number
Use a fresh number or migrate your existing WhatsApp Business app number to the API.
Verify your business
We help you complete Meta Business Verification and apply for the green-tick badge.
Launch
Import contacts, design English templates, and start your first broadcast or chatbot.
Compliant with Digital Personal Data Protection Act, 2023 (DPDP)
LandinChat ships with the consent, opt-out, retention, and DSAR workflows Indian businesses need to operate within TRAI & MeitY rules and Digital Personal Data Protection Act, 2023 (DPDP).
Frequently asked questions
Do you support Indian payment methods?
Yes — Razorpay, Cashfree, PayU and Paytm are integrated for both subscription billing and in-chat payment links with UPI.
Is LandinChat DPDP-compliant?
We provide consent capture, opt-out handling, data residency options and processor agreements aligned with the Digital Personal Data Protection Act, 2023.
Can you help us get a green tick?
Yes. We help Indian businesses prepare the Meta verification application and brand assets required for the official verified badge.
Do you charge GST?
Invoices are issued with applicable IGST/CGST/SGST. Your GSTIN can be captured at checkout for input tax credit.
What languages can I broadcast in?
All Indian languages WhatsApp supports — Hindi, Tamil, Telugu, Marathi, Bengali, Gujarati, Kannada, Malayalam, Punjabi and more.
Ready to launch on the WhatsApp Business API in India?
Join 500+ businesses using LandinChat as their official WhatsApp partner — with INR billing, UPI support, and Digital Personal Data Protection Act, 2023 (DPDP)-aligned compliance.