WhatsApp Business API in Australia
WhatsApp is the channel of choice for Australia's migrant communities and outbound businesses serving APAC, with strong growth in B2B and travel. LandinChat helps Australian businesses run broadcasts, AI chatbots, shared team inbox, and catalog & payments on the official WhatsApp Business API — with AUD billing and Stripe support out of the box.
What is the WhatsApp Business API in Australia?
The WhatsApp Business API (now called the WhatsApp Business Platform) is the official programmatic interface Meta provides to medium and large businesses. Unlike the free WhatsApp Business app, the API is built for scale — supporting thousands of conversations a day, multiple agents on a single number, automation, analytics, and deep CRM integration.
In Australia, with around 9 million monthly WhatsApp users and 88% smartphone penetration, it is the most reliable channel to reach customers — typically delivering 80%+ open rates and 5–10× the conversion of email.
LandinChat is an Official Meta Tech Partner, which means we onboard your business on the official Meta cloud-hosted API, help with green-tick verification, and run all your broadcasts, chatbots, and conversations on top of it.
- Region
- Oceania
- Billing currency
- AUD ($)
- Supported languages
- English
- Top industries
- Retail, Travel, Real estate
- Data law
- Australian Privacy Act 1988
- Regulator
- ACMA & OAIC
Top WhatsApp use-cases for Australian businesses
These are the highest-ROI plays we see across LandinChat customers operating in Australia.
Travel and tour operators
Booking confirmations and in-destination support for Australian outbound travel.
Ecommerce cart recovery
Afterpay-enabled cart-recovery sequences.
Real-estate enquiries
Instant agent response from Domain and realestate.com.au leads.
Financial services nurture
Mortgage broker and IFA nurture flows.
Local payments, baked in
LandinChat lets you send payment links and reconcile transactions inside the WhatsApp conversation — using payment providers your Australian customers already trust.
AUD pricing with GST invoicing.
See catalog & paymentsHow to get the WhatsApp Business API in Australia
Sign up
Create your LandinChat workspace in AUD and pick a plan.
Connect your number
Use a fresh number or migrate your existing WhatsApp Business app number to the API.
Verify your business
We help you complete Meta Business Verification and apply for the green-tick badge.
Launch
Import contacts, design English templates, and start your first broadcast or chatbot.
Compliant with Australian Privacy Act 1988
LandinChat ships with the consent, opt-out, retention, and DSAR workflows Australian businesses need to operate within ACMA & OAIC rules and Australian Privacy Act 1988.
Frequently asked questions
Are you Privacy Act / Spam Act-compliant?
Yes — documented opt-in, opt-out keyword handling and OAIC-aligned data handling.
Do you support Afterpay?
Yes, plus Zip and Stripe.
Can I bill in AUD?
Yes with GST-compliant invoicing.
Will it integrate with Xero?
Yes, plus Shopify, HubSpot and Salesforce.
Can data stay in APAC?
Yes, eligible plans include APAC data residency.
Ready to launch on the WhatsApp Business API in Australia?
Join 500+ businesses using LandinChat as their official WhatsApp partner — with AUD billing, Stripe support, and Australian Privacy Act 1988-aligned compliance.